First contact is essential for a smooth and healthy settling-in experience for your staff. Our service package includes pre-arrival engagement with your staff via our proprietary online system, providing your staff valuable information and ensuring their documentation is in-order prior to arriving, as well as providing precise and concise details on the local Saudi market to give your staff a complete picture of their new home before they arrive in-country.
Home Search Program
The Quest home search experience is truly unique – we have the inside scoop on the market, and provide your staff a value-added home search experience with detailed knowledge of market trends, landlord tendencies, tips and tricks to secure the best housing in the market, and an advanced online real estate system that allows your staff to browse actual and real-time detailed listings from wherever they have an Internet connection.
Our destination consultant will show your staff where to shop, dine, and play; local vendors, transportation hubs, and common services such as rental cars, dry cleaning, maid, nanny, child care and day care services; and also including information about leisure activities specifically suited to your staff’s individual interests. Our consultants provide your staff information on local geography, history, and culture, which will help them to assimilate into their new environment.
School Selection Assistance
Finding a good school for your staff’s family can be one of the most stressful experiences for your staff and a key item which determines their comfort in their new country. Quest Relocation Services speciality school search consultants will help your staff to identify and select the best option for their children and will help to make this decision pleasant and easy. Our process is in 3 steps – inform your staff, review available options and help your staff make the best informed decision, and then execute the entire registration process on behalf of your staff so they can rest easy.
Shipping Administrative Coordination service
Our carefully selected global network of removal specialists enables us to source and secure the highest standard of removals locally or anywhere across the globe. We manage the entire tender process for you, submit recommendations for your approval, and serve as your point-of-contact to coordinate between your company, your staff, and the subcontracted shipping provider. One of our international move managers will be assigned to each move and will consistently give you and your staff top-quality service.
Immigration assistance services
One of the most essential needs for your staff is also one of the biggest challenges – getting the appropriate and essential immigration matters resolved. Our services are comprehensive – from Iqama to driver’s license and more. We have a proprietary online scheduling and appointment system and even provide driver services with bi-lingual Arabic-English consultants to ferry your staff through the process.
Preview Orientation Program
We understand that moving to the Kingdom can be a big decision for your staff. Quest understands that a positive feeling and comfort-level for your staff is essential for retaining your staff. The Quest preview orientation program is essentially a mini-version of all our best programs – from touring housing compounds (home search), to a city tour (city orientation), to school visits (school orientation), we give your staff a bird's eye view of Saudi Arabia which is concise, well-informed, and tailored to each individual staff member's specific needs and interests.
Departure Service Program
Quest Relocation Services departure consultants will assist your staff and their families with the move-out process prior to their departure. Everything from arranging for disconnection of utilities and obtaining deposit refunds (if applicable) to ensuring that bank accounts are closed to assisting with temporary living arrangements, when needed, we coordinate every step with company HR and ensure a smooth transition back to the staff's home country.